Your premier virtual assistance provider for short-term rentals
ServicesAt J&J Solutions, we offer a range of virtual assistance services to help you manage your short-term rentals effectively.
Excellent Communication with Guests
Our team will communicate with your guests from check-in to check-out via phone calls or booking platform messages, ensuring that they have an enjoyable stay and leave positive reviews.
Communication with Booking Platforms
We’ll handle communication with booking platforms like Airbnb, VRBO, HomeAway, TripAdvisor, and Booking.com, ensuring that your listings are up-to-date and bookings are processed smoothly.
Listing Creation and Optimization
We can help you create and optimize your listings on Airbnb, including optimizing your descriptions, pricing, and photos to increase your visibility and bookings.
Housekeeping and Cleaning Services
We work with your housekeeping and cleaning crew and communicate with them for cleaning schedules and ensure that your properties are well-maintained.
Hospitality Services
Our team goes above and beyond to help out guests and provide a sense of hospitality. We can provide guest concierge services, such as making recommendations for local activities and restaurants.
Maintenance Services
We work with your maintenance staff, scheduling maintenance and coordinating with guests to ensure that any issues are resolved quickly and efficiently.
Damage Claims
If necessary, we will file damage claims to ensure that any damages caused by guests are addressed.
Review Management
We manage guest reviews to ensure that your property has positive reviews and a high rating, which will increase your bookings.
Listing Creation
We can create new listings for your properties on Airbnb or other platforms, ensuring that your properties are listed accurately and professionally.
Accounting (Add-on)
Assist with accounting & bookkeeping Assist in maintaining a record of income & expenses & work on preparing a reconciliation statement
Accounting (Add-on)
Preparing owner statements
Managing multi-entity transactions
Preparing monthly, quarterly & yearly profit and loss statements
Preparing the year-end balance sheet
About us
Welcome to J&J Solutions, your premier virtual assistance provider for short-term rentals. With over 20 clients across the US, UK, Canada, Europe, and Turkey, we have established ourselves as a trusted partner in the industry. At J&J Solutions, we understand that managing short-term rentals can be time-consuming and challenging. That’s why we offer a range of virtual assistance services to help you save time and streamline your operations. Our team of experienced professionals is dedicated to providing exceptional service and ensuring that your guests have the best experience possible.
Reviews & Testimonials
J&J Solutions are excellent communicators, hard workers, and are detailed oriented. For the services they provide, he is extremely experienced in them and aims for the best quality work. The team always takes constructive feedback well and aims to continuously improve which helps tailor to any nuances within your work. Glad to have had them do fantastic work for us and will continue using them for future work.
J&JSolutions and Jamaal is a superb addition to my team. They are incredibly responsive to any concerns that come up and addresses them immediately. I have been working with them for almost a year now and at this point it’s a pretty darn seamless operation. They know how to work with all of my hosting tools, and has all agents on my account trained so that I can hardly tell the difference between them when they are messaging guests and clients. 100% would recommend working with them. 10/10!
It is hard to put into words how skillful and diligent J&J Solutions is. They helped our company improve our processes, took a huge load of communications work off of our backs which gave us the opportunity to expand our business. The team has a great attitude and their cumulative experience will be a massive value add to your organization. Not only do they respond to guests within seconds but they also deal with difficult situations with Airbnb directly. Their spreadsheets, processes and know-how are honestly unbeatable. Our business and lives have been made better by J&J Solutions. THANK YOU!!!
I recently had the pleasure of working with J&JHospitality and their team on my STR Virtual Assistance project, and I cannot recommend them highly enough. From start to finish, they provided excellent service and expertise that made the entire process simple and effective – Team was quick to respond to all of my inquiries and provided me with the necessary information and guidance to make informed decisions. Their extensive knowledge and expertise in the STR virtual assistance field were evident as he helped to solve critical issues that arose throughout the project.What I appreciated most about the team was their dedication to providing exceptional service. They worked diligently to ensure that all aspects of the project were completed to my satisfaction and delivered the final product within the agreed-upon timeframe.Overall, I am extremely satisfied with the service I received from J&J Solutions. Their professionalism, expertise, and commitment to excellence made my virtual assistance project a success. I highly recommend them to anyone looking for top-notch virtual assistance services.
J&J Solutions team are an excellent group of CS support specialists. They respond in time, they are courteous and kind, and they’re able to onboard and manage our airbnb homes accordingly. We got nothing but great reviews about how well our communications was over hundreds of stays.
Contact us
Ready to streamline your short-term rental operations? Contact us today to learn more about our virtual assistance services. You can reach us via phone or email, and we’ll be happy to answer any questions you may have. Let J&J Solutions help you take your short-term rental business to the next level!
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86-Y DHA PHASE 3, Lahore
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+1 385-393-1131
+92 322 9737811 -